Regional Finance
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Regional Finance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Regional Finance has 1.8 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Harassment, Help you when u need funds, Outstanding service.
Cons: Being harassed, Everything after february 2018, Everything after january 26th 2024.Recent recommendations regarding this business are as follows: "DO NOT EVEN TALK TO THESE PEOPLE", "Don’t know the character of their employees, but ones at the Rocky office or a poor excuse of professional. I wanted a question answered , haven’t received the answers yet. But I guess the workers that they employ or incompetent. And now they don’t want to listen to the complaints. I guess they don’t care about their customers. They just want the interest that you pay. They will get in contact with you if you owe them. But if you complain, they don’t respond. I’m not upset about not getting money but upset about how unprofessional they were. Acting like high schoolers. I know now that they could care less about their customers!", "Go to any office except the Bryan TX office. The manager latica thinks she owns you and is a poor excuse for a manager. She is rude and hateful. The young lady joselyn is very sweet but unfortunately isn't the manager.", "Stay away from the office in Bryan Texas", "Use Other".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Regional Finance has 1.8 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Harassment, Help you when u need funds, Outstanding service.
Cons: Being harassed, Everything after february 2018, Everything after january 26th 2024.Recent recommendations regarding this business are as follows: "DO NOT EVEN TALK TO THESE PEOPLE", "Don’t know the character of their employees, but ones at the Rocky office or a poor excuse of professional. I wanted a question answered , haven’t received the answers yet. But I guess the workers that they employ or incompetent. And now they don’t want to listen to the complaints. I guess they don’t care about their customers. They just want the interest that you pay. They will get in contact with you if you owe them. But if you complain, they don’t respond. I’m not upset about not getting money but upset about how unprofessional they were. Acting like high schoolers. I know now that they could care less about their customers!", "Go to any office except the Bryan TX office. The manager latica thinks she owns you and is a poor excuse for a manager. She is rude and hateful. The young lady joselyn is very sweet but unfortunately isn't the manager.", "Stay away from the office in Bryan Texas", "Use Other".
Most users want Regional Finance to offer a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Regional Finance Reviews
"Hold on a loan check I received"
I received a check for a loan I deposited and not them back is putting it on hold A hold was placed on your check(s) because check specific information...
"Unauthorised use of my email"
Ive received three messages from you regarding due loan payments and payments notifications. I do not have any loan with you and I do not reside in the US....
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
They signed me up for something completely different than explained and no customers service number works!
- Everything after january 26th 2024
- Told me they were the top management of toyota when they are not
- Told me that i can cancel within 30 days and get refunded
Preferred solution: Full refund
User's recommendation: DO NOT EVEN TALK TO THESE PEOPLE
Unauthorised use of my email
Preferred solution: Remove ngoangie@icloud.com from your mailing list
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rocky Mount, North Carolina
Complaint of unprofessional customer service
Called the Regional finance on benvnue rd in Rocky Mount NC. And wast treated on the phone as if I was a dumb *** or like i was a joke!
Talking to quick before they hung up phone and I heard them joking with each other laughing about what I said on the phone. I was calling to see if I could get some financial help. Called three times one on the 17th one on the 22nd and 23rd. And havent gotten and answer from them or anything.
And I need to know if I can get help so that I can find another way to get the money that I need before February 8th. This is so unprofessional.
I hope this is not the way that you try and provide good customer service. Because this didnt meet my minimum expectations!
Preferred solution: Apology
User's recommendation: Don’t know the character of their employees, but ones at the Rocky office or a poor excuse of professional. I wanted a question answered , haven’t received the answers yet. But I guess the workers that they employ or incompetent. And now they don’t want to listen to the complaints. I guess they don’t care about their customers. They just want the interest that you pay. They will get in contact with you if you owe them. But if you complain, they don’t respond. I’m not upset about not getting money but upset about how unprofessional they were. Acting like high schoolers. I know now that they could care less about their customers!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Latica the manager
Have not ever been able to call any number that was customer service and don't want to talk to the office I used. Can't find out how to get a district manager.
Latica is a *** as I said it. Try to tell a 70 year old man what he is and isn't going to do and/or that my bill comes before my family's Christmas. I got a notice in the mail and was going to renew but when I showed up it was only 50$ and they were busy and forgot to call me to let me know I had to have all this paperwork with me. Of course I did not have it because no one called to tell me.
Craziest of all is I also had to make an appointment to come to an office I have never seen another person in while I was there. Latica got involved though and it's downhill from now on because I WILL NOT DEAL WITH THE HAG EVER
User's recommendation: Stay away from the office in Bryan Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Latica the manager
User's recommendation: Go to any office except the Bryan TX office. The manager latica thinks she owns you and is a poor excuse for a manager. She is rude and hateful. The young lady joselyn is very sweet but unfortunately isn't the manager.
Cornersville, Tennessee
Horrible loan service.
Dixon, Illinois
Payment
Hold on a loan check I received
- Help you when u need funds
Preferred solution: Getting the check I was sent approved so that the bank don’t hold oh until 8-29-2023 so my bills won’t be returned as non sufficient funds
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Texas City, Texas
To let Regional Management know
I recently had the pleasure of working with the Regional Finance Company, and I must say, they exceeded my expectations in every way. As someone who was in need of a loan, I researched several options and decided to give Regional Finance Company a try.
From start to finish, their service was exceptional. The customer service rep. Esmeralda Rodriquez was an outstanding individual. What truly sets Regional Finance Company apart, however, from other loan companies is their remarkable customer support.
Throughout the entire process, I felt supported and well-informed. Their team was readily available to answer any questions or concerns I had, and they did so in a professional and friendly manner. In conclusion, I highly recommend the Regional Finance Company to anyone in need of a loan. Their exceptional loan services, combined with their outstanding customer support, make them a trusted and reliable choice.
I was thoroughly impressed with their efficiency, transparency, and dedication to customer satisfaction. Again, a special thank you to Esmeralda Rodriquez.yes
- Outstanding service
Preferred solution: nothing
Jacksonville, Florida
Hold on a loan check I received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellevue, Washington
Regarding my account
Houston, Texas
Complaint
User's recommendation: Use Other
Aiken, South Carolina
My account
Preferred solution: I’m not looking for anything…. Of course I didn’t renew, but I will continue to pay what I do owe…. And hopefully I will not have to renew from regional finance again… but I’m pretty sure. Y’all will lose customers with those rate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sonora, California
Complaint209536****
User's recommendation: Stay the *** away from this rip off company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sonora, California
Complaint209536****
User's recommendation: Stay the *** away from this rip-off organization! Screw you over, laugh about it. Have receipts, etc.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Overcharged, double payments
Preferred solution: Apology
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I keep trying to change my password, but no matter how I comply with the instructions, the blank for the password turns red. This indicated that there is something wrong with the password I tried setting up.
(There isn't.) The submit button does not turn blue and become clickable. Regional Finance has a terrible, crummy, unusable website.